This is a guide for our live streaming viewers. These instructions or steps will guide you to the general troubleshooting if something happens wrong before or during the live stream. If your problem is beyond the scope of this guide, feel free to chat or contact us through the live chat box on the bottom right of this page. You need to register first to chat with our support team.

General Troubleshooting
  1. If live streaming won’t work, refresh your page by pressing f5 or to your browser’s preferences.
  2. There are several factors to consider why live streaming is having an issue.
  3. Your web browser could be outdated.  Check to see if you have the latest version of your browser.
  4. Check your adobe flash player and activate it if it is off.
  5. Chat with us if none of these steps worked.